Able to work 12:00 AM to 6:00 AM maintenance windows on a recurring basis dependent on the needs of the business and the availability of the integrator
RESPONSBILITIES
Perform data integrity verification of NOKIA 7750, 7705 and 7250 IXR nodes in preparation for integration and software upgrades.
Report all discrepancies, through chain management, to customers.
Perform work following approved Method of Procedures documents.
Use substantial experience and discretion to provide validation of Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for supporting NOKIA 7750, 7705 and IXR equipment for hardware integration.
Update/revise MOPs, SOPs, and data templates as needed to support NOKIA 7750, 7705 and IXR integration and deployment.
Prepare MOP s to safely upgrade software on customer equipment; resolve scripting problems as well as support internal teams with maintenance activities.
Resolve issues with software to upgrade network equipment and correct faults using Command Line Interface (CLI) and GUI
Actively apply NOKIA QOS standards, to network performance analysis
Understand and able to build Nokia router configuration files
Other Functions:
Support, understand and resolve the customer network elements, primarily 7750, 7705, 7210 and IXR router elements.
Perform software upgrades, implementation, and integration maintenance support for customers
Provide IPv6 telecommunications traffic migration services for customers
Execute procedures and use proprietary software tools to support deliverables
Escalate quality issues to improve products and services delivered to the customer
Develop written technical documentation such as Method or Procedure (MOP) for Field Technicians to use
Exercise strong analytical skills to troubleshoot network connectivity issues.
EXPERIENCE:
Experience with Nokia Routers
NRS I or NRS II Nokia Certifications (NRS II preferred)